Critical incident

Granicus System: Granicus Issue Notification: govAccess Vision

Affected: Vision CMS

Current status of Granicus System: Operational — live Granicus System status

Timeline

1. Oct 15, 2026, 14:59 UTC
   investigating
   We are investigating an issue impacting multiple govAccess Vision websites. Users may experience site unavailability or intermittent access issues. Our engineering teams have identified elevated traffic activity affecting site performance and are actively implementing mitigation measures to restore service. We are working to reduce the impact and restore affected sites as quickly as possible. The next update will be provided as more information becomes available. Thank you, Granicus Customer Support
2. Oct 15, 2026, 14:59 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 15, 2026, 15:29 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 15, 2026, 15:29 UTC
   monitoring
   We have identified the cause of the issue impacting multiple govAccess Vision websites and have implemented mitigation measures to reduce the elevated traffic affecting site performance. Service recovery has been observed across affected websites, and our engineering teams are actively monitoring the environment to ensure continued stability. Some users may have experienced site unavailability or intermittent access issues during the event. We will continue to monitor performance closely and provide additional updates as necessary.
5. Oct 15, 2026, 21:31 UTC
   resolved
   This incident has been resolved.

Updates as published by Granicus System (original).