Critical incident

Granicus System: Granicus Issue Notification: govMeetings MediaManager- Platform outage

Affected: MediaManager, Live Video, Archive Video, Legistar, Peak, Boards & Commissions

Current status of Granicus System: Operational — live Granicus System status

Timeline

1. Sep 3, 2026, 15:34 UTC
   investigating
   Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
2. Sep 3, 2026, 15:39 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 3, 2026, 16:11 UTC
   identified
   We have identified the source of the issue and are actively working on remediation efforts. Multiple engineering teams are engaged and focused on restoring affected govMeetings services. We appreciate your patience and will provide further updates as progress is made.
4. Sep 3, 2026, 16:46 UTC
   resolved
   Granicus Engineering teams have implemented a fix to restore affected govMeetings services. All impacted products, including MediaManager, are now operating normally. We sincerely apologize for the disruption and any inconvenience caused.

Updates as published by Granicus System (original).