Major incident

IT: ChatGPT and Codex authentication and AI interactions issue identified

Sep 3, 2026, 16:08 UTC
started
18:10 UTC
resolved
2 h 03 min
duration

Affected: Academic Technologies (Other)

Current status of IT: Minor issues — live IT status

Timeline

  1. Sep 3, 2026, 16:08 UTC
    identified
    OpenAI is currently experiencing intermittent issues affecting authentication and AI interactions. OpenAI's technical team is actively working to resolve the issue. Users may experience difficulties signing in or receiving responses from ChatGPT during this time. ITS will continue to monitor the situation and provide updates as they become available.
  2. Sep 3, 2026, 18:10 UTC
    resolved
    All systems are operating normally. This issue is resolved.

Updates as published by IT (original).

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This was part of a wider event: 20 services reported incidents within the hour.

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