Major incident

Granicus System: GovQA Partial Service Disruption

Affected: GovQA

Current status of Granicus System: Operational — live Granicus System status

Timeline

1. Aug 14, 2026, 09:10 UTC
   investigating
   Granicus Engineering is currently investigating an issue impacting the GovQA application. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
2. Aug 14, 2026, 09:20 UTC
   identified
   Granicus Engineering has identified the cause of the issue impacting public-facing customer portals on GovQA application. Our teams are actively implementing a fix and working to restore affected services as quickly as possible. We will continue to provide updates as progress is made.
3. Aug 14, 2026, 09:20 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Aug 14, 2026, 10:04 UTC
   resolved
   The issue impacting GovQA public-facing portals has been resolved. All affected services have been restored and are operating normally. We sincerely apologize for the inconvenience caused and any disruption to your operations. Thank you for your patience while our teams worked to resolve this matter.

Updates as published by Granicus System (original).