Major incident

SerpApi: [Google Maps Reviews API] Performance degradation

Affected: Maps Reviews API

Current status of SerpApi: Minor issues — live SerpApi status

Timeline

1. Aug 14, 2026, 08:40 UTC
   investigating
   We are investigating higher error rates and response times on the Google Maps Reviews API. We're very sorry for the disruption. https://github.com/serpapi/public-roadmap/issues/4151
2. Aug 14, 2026, 10:09 UTC
   monitoring
   We have deployed a fix that has restored normal performance. We're monitoring to ensure things remain stable.
3. Aug 14, 2026, 11:15 UTC
   monitoring
   We are continuing to monitor for any further issues.
4. Aug 14, 2026, 11:16 UTC
   resolved
   Performance has remained stable. This is now resolved.

Updates as published by SerpApi (original).