Minor incident

Grafana Cloud: October usage report visualization issue

Nov 3, 2026, 22:00 UTC
started
ongoing
not resolved yet
—
duration

Affected: Cost Management and Billing

Current status of Grafana Cloud: Minor issues — live Grafana Cloud status

Timeline

  1. Nov 3, 2026, 22:00 UTC
    identified
    There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.
  2. Nov 4, 2026, 22:11 UTC
    identified
    We are still working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.

Updates as published by Grafana Cloud (original).

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This was part of a wider event: 119 services reported incidents within the hour.

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