Major incident

GoCardless: SEPA Instant Payouts temporarily paused

Current status of GoCardless: Operational — live GoCardless status

Timeline

1. May 19, 2026, 11:55 UTC
   identified
   Due to an issue with a 3rd party provider we have temporarily paused SEPA Instant Payouts at 9:14 BST today. Other payout types are not affected. We will resume SEPA Instant payouts as soon as we've received a confirmation that the issue has been resolved. If the issue persists we will contact affected customers with an update before 17:00 BST
2. May 19, 2026, 16:45 UTC
   identified
   SEPA Instant Payouts remain paused due to a third party issue. Emergency maintenance has been scheduled by our banking partners over night, and we expect to resume payouts tomorrow. All affected parties have been contacted directly. We will provide further updates when the third party issue has been resolved. Apologies for any inconvenience.
3. May 20, 2026, 10:58 UTC
   monitoring
   The issue has been confirmed as resolved. We have resumed SEPA Instant payouts and all pending payouts should soon reach the recipient bank accounts. We will continue to monitor for errors until the end of day.
4. May 20, 2026, 12:59 UTC
   resolved
   All SEPA Instant payouts have been processing correctly. The issue is confirmed to be resolved.

Updates as published by GoCardless.