Genially outage history and status
Is Genially down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.9%
uptime, 90 days
1
incidents, 90 days
2 h 10 min
median time to fix
Jul 29, 2026
last incident
Genially components
- Web Operational
- Auth Operational
- Dashboard Operational
- Editor Operational
- View Operational
- Live Sessions Operational
- Distributors Operational
Genially outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Jul 29, 2026, 11:09 UTC | Timeout on genially viewer View | Major | 2 h 10 min |
| Apr 13, 2026, 14:10 UTC | Genially viewer redirect to error page View | Major | 23 min |
| Feb 19, 2026, 10:48 UTC | Genially Viewer Not Working on Certain Browsers View | Major | 1 h 05 min |
| Sep 23, 2025, 14:34 UTC | Partial errors and degraded performance in Genially Auth, Dashboard, Editor | Major | 49 min |
| Sep 11, 2025, 11:00 UTC | Editor is down Editor | Critical | 47 min |
| Jun 26, 2025, 08:22 UTC | 403 error when an user creates a new genially Editor | No impact | 32 min |
| Jun 10, 2025, 11:20 UTC | Issues with AI Features in the Editor Editor | Minor | 6 h 25 min |
| Jun 4, 2025, 10:22 UTC | Timeout on genially viewer View | Critical | 12 min |
| May 27, 2025, 09:05 UTC | 500 errors in some creations View, Live Sessions | Minor | 42 min |
| May 20, 2025, 15:15 UTC | Bad Gateway errors in the View View | Major | 2 h 12 min |
| May 9, 2025, 10:54 UTC | Problems in View and Editor with Firefox browsers Editor, View | No impact | 58 min |
| Apr 15, 2025, 07:46 UTC | The layer order is reversed when users open their Geniallys in the Editor | Major | <1 min |
| Apr 1, 2025, 17:55 UTC | Error getting geniallys in dashboard Dashboard | Minor | 35 min |
| Apr 1, 2025, 09:38 UTC | PDF Download is not working properly View | Minor | 3 h 57 min |
| Apr 1, 2025, 07:43 UTC | View not loading View | Critical | 1 h 49 min |
| Mar 17, 2025, 17:16 UTC | Unable to Import Google Slides into Genially | No impact | 16 h 17 min |
| Mar 13, 2025, 12:06 UTC | Problem with DNS Auth, Dashboard, Editor, View, Live Sessions, Distributors | Major | 1 h 54 min |
| Mar 13, 2025, 11:32 UTC | Issue Loading Our Viewer in Genially View | Critical | 1 h 57 min |
| Mar 11, 2025, 15:44 UTC | PPTX and PDF Import not working Dashboard | Minor | 1 h 19 min |
| Mar 11, 2025, 12:57 UTC | Incident with scheduled maintenance Auth, Dashboard, Editor, View, Live Sessions, Distributors | Minor | 43 min |
| Mar 5, 2025, 10:00 UTC | Drag elements in the editor is failing Editor | Major | 1 h 03 min |
| Feb 28, 2025, 09:17 UTC | AI services are disrupted Editor | Major | 1 h 18 min |
| Feb 24, 2025, 10:55 UTC | Payments it's not working in Europe Web, Dashboard | Minor | 30 min |
| Feb 4, 2025, 19:08 UTC | Guests cannot enter the geniallys they are invited to | Minor | <1 min |
| Nov 29, 2024, 14:00 UTC | Auth operational | No impact | <1 min |
25 incidents in our archive since November 29, 2024.
When and where Genially fails
Most affected, last 12 months
- View3
Other productivity services
FAQ
- Is Genially down right now?
- At our last check Genially's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Genially go down?
- Genially reported 1 incidents in the last 90 days (1 major or critical), with 130 minutes of major outage: 99.9% uptime.
- When was the last Genially outage?
- The latest reported incident started on Jul 29, 2026, 11:09 UTC: "Timeout on genially viewer", resolved after 2 h 10 min.
- How long do Genially outages last?
- Half of Genially's incidents in the last 90 days were resolved within 2 h 10 min.
Source: Genially official status page · RSS of Genially incidents · status badge for your site