Major incident

FTAPI: Service unavailable for some of our customers

Affected: FTAPI Cloud Systems

Current status of FTAPI: Operational — live FTAPI status

Timeline

1. Jul 9, 2026, 11:10 UTC
   investigating
   We are aware of a partial outage that made services unavailable for some of our customers. We are currently investigating the issue.
2. Jul 9, 2026, 11:18 UTC
   monitoring
   We have identified an infrastructure outage that affected 2 out of 4 of our production environments as the root cause. Our services are currently operational again. We are monitoring the situation.
3. Jul 9, 2026, 11:55 UTC
   resolved
   This incident has been resolved.

Updates as published by FTAPI (original).