Major incident

FortiSASE: LON-G2 (GCP London) - EMS Connectivity Issues

Affected: Endpoint Management, London, United Kingdom (LON-G2)

Current status of FortiSASE: Under maintenance — live FortiSASE status

Timeline

1. May 22, 2026, 14:55 UTC
   identified
   We have identified an incident impacting EMS connectivity only for the LON-G2 locations. Our engineering team are actively investigating the issue to determine the root cause and restore full service availability as quickly as possible. At this stage, the impact is limited to this specific region, and no other locations are currently affected. We will continue to provide regular updates on this status page as more information becomes available, including progress on the investigation and any remediation actions being taken. Thank you for your patience and understanding.
2. May 22, 2026, 14:57 UTC
   identified
   We are continuing to work on a fix for this issue.
3. May 22, 2026, 18:56 UTC
   monitoring
   A fix was implemented at 15:30 UTC and we have been monitoring the results.
4. May 22, 2026, 20:08 UTC
   resolved
   This incident has been resolved.

Updates as published by FortiSASE (original).