No impact incident

FortiSASE: User Authentication Issue

Affected: Endpoint Management

Current status of FortiSASE: Under maintenance — live FortiSASE status

Timeline

1. Sep 27, 2026, 07:59 UTC
   investigating
   We are investigating reports of user authentication issues. We are actively troubleshooting the cause and will provide updates as they become available. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #616815.
2. Sep 27, 2026, 10:37 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Sep 27, 2026, 12:51 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 27, 2026, 14:28 UTC
   resolved
   This incident has been resolved.

Updates as published by FortiSASE (original).