Major incident

FortiSASE: Sydney (SYD-O1) - Network Disruption

Affected: Sydney, Australia (SYD-O1)

Current status of FortiSASE: Under maintenance — live FortiSASE status

Timeline

1. May 5, 2026, 21:51 UTC
   identified
   We are investigating a network issue at the Sydney, Australia (SYD-O1) PoP. Traffic has been automatically re-routed to other PoPs. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket #485163
2. May 5, 2026, 22:05 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. May 5, 2026, 22:36 UTC
   resolved
   This incident has been resolved.

Updates as published by FortiSASE (original).