Minor incident

Flowroute: Billing Statement Availability Issue

Affected: Manage Portal, APIs

Current status of Flowroute: Operational — live Flowroute status

Timeline

1. Oct 3, 2026, 00:23 UTC
   identified
   We identified an issue affecting billing system. As a result, certain billing transactions from September may not be fully reflected with all applicable taxes, and the latest billing statement is temporarily unavailable. Our engineering team is actively working to resolve the issue and restore affected services. Updates will follow.
2. Oct 4, 2026, 14:00 UTC
   resolved
   The incident has been resolved, September statements are now available in the Manage portal.

Updates as published by Flowroute (original).