Ellucian Cloud outage history and status
Is Ellucian Cloud down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.79%
uptime, 90 days
8
incidents, 90 days
3 h 46 min
median time to fix
Oct 21, 2026
last incident
Ellucian Cloud components
AWS Health Status
- AWS ec2-us-east-1 Operational
- AWS ec2-us-west-2 Operational
- AWS ec2-eu-west-1 Operational
- AWS ec2-ca-central-1 Operational
- AWS ec2-ap-southeast-1 Operational
- AWS rds-us-east-1 Operational
- AWS rds-us-west-2 Operational
- AWS rds-eu-west-1 Operational
- AWS rds-ca-central-1 Operational
- AWS rds-ap-southeast-1 Operational
- AWS s3-us-standard Operational
- AWS route53 Operational
Ellucian SaaS
- Ellucian Banner SaaS Operational
- Ellucian Colleague SaaS Operational
- Ellucian Advance (APAC) Operational
- Ellucian Advance (EMEA) Operational
- Ellucian Advance (LAC) Operational
- Ellucian Advance Operational
- Ellucian Advise (APAC) Operational
- Ellucian Advise (EMEA) Operational
- Ellucian Advise (LAC) Operational
- Ellucian Advise Operational
- Ellucian Cross Registration Operational
- Ellucian Elevate Operational
- Ellucian eTranscripts Operational
- Ellucian Experience (U.S.) Operational
- Ellucian Experience (APAC) Operational
- Ellucian Experience (CA) Operational
- Ellucian Experience (EMEA) Operational
- Ellucian Forms (U.S.) Operational
- Ellucian Forms (APAC) Operational
- Ellucian Forms (CA) Operational
- Ellucian Forms (EMEA) Operational
- Ellucian Intelligent Processes (U.S.) Operational
- Ellucian Intelligent Processes (APAC) Operational
- Ellucian Intelligent Processes (CA) Operational
- Ellucian Intelligent Processes (EMEA) Operational
- Ellucian Recruit (APAC) Operational
- Ellucian Recruit (EMEA) Operational
- Ellucian Recruit (LAC) Operational
- Ellucian Recruit Operational
Ellucian Ethos Platform
- Ethos Data Access - Australia Operational
- Ethos Data Access - Canada Operational
- Ethos Data Access - Europe Operational
- Ethos Data Access - U.S. Operational
- Ethos Data Connect - U.S. Operational
- Ethos Extend Operational
- Ethos Identity Federation Services - APAC Operational
- Ethos Identity Federation Services - EMEA Operational
- Ethos Identity Federation Services - US/Canada Operational
- Ethos Integration - Australia Operational
- Ethos Integration - Canada Operational
- Ethos Integration - Europe Operational
- Ethos Integration - U.S. Operational
- Ethos User Provisioning - APAC Operational
- Ethos User Provisioning - EMEA Operational
- Ethos User Provisioning - US/Canada Operational
- Ellucian Person Manager - APAC Operational
- Ellucian Person Manager - EMEA Operational
- Ellucian Person Manager - U.S. Operational
Ellucian Cloud outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 21, 2026, 15:33 UTC | Ellucian Workflow – Service Disruption Ellucian Workflow - Australia, Ellucian Workflow - Canada, Ellucian Workflow - Europe, Ellucian Workflow - Middle East, Ellucian Workflow - U.S. | Minor | 28 h 38 min |
| Sep 17, 2026, 14:17 UTC | Service Notification: Colleague SaaS Ellucian Colleague SaaS | Minor | 3 h 44 min |
| Sep 16, 2026, 23:05 UTC | Service Notification: ILP message processing Ellucian Intelligent Learning Platform - United States/Canada/Latin America | Minor | 1 h 24 min |
| Sep 16, 2026, 21:13 UTC | Service Notification: Ellucian Insights Ellucian Insights | Minor | 3 h 49 min |
| Sep 2, 2026, 15:11 UTC | Service Notification: Ellucian Insights Ellucian Intelligent Processes (U.S.), Ellucian Insights | Major | 2 h 19 min |
| Aug 20, 2026, 14:49 UTC | Service Notification: Smart Plan Ellucian Smart Plan (US) | Major | 2 h 09 min |
| Aug 6, 2026, 13:19 UTC | Service Notification: Ellucian Insights Ellucian Insights | Minor | 6 h 42 min |
| Aug 5, 2026, 18:10 UTC | Service Notification: Ellucian Insights Ellucian Insights | Minor | 5 h 41 min |
| Jul 23, 2026, 16:28 UTC | Service Notification: Student Financial Success | Minor | 4 h 20 min |
| Jul 14, 2026, 15:54 UTC | Service Notification: Ellucian Forms Ellucian Forms (U.S.), Ellucian Forms (APAC), Ellucian Forms (CA), Ellucian Forms (EMEA) | Minor | 4 h 47 min |
| Jun 24, 2026, 01:34 UTC | Service Notification: Insights Ellucian Insights | Minor | 1 h 29 min |
| May 26, 2026, 19:27 UTC | Service Notification: Ellucian Recruit workflows Ellucian Recruit | Minor | 2 h 25 min |
| May 21, 2026, 15:05 UTC | Service Notification: Ellucian Recruit workflows Ellucian Recruit | Minor | 3 h 27 min |
| May 14, 2026, 16:03 UTC | Service Notification: Advance, Advise, Recruit - emails and workflows Ellucian Advance (APAC), Ellucian Advance (EMEA), Ellucian Advance (LAC), Ellucian Advance, Ellucian Advise (APAC), Ellucian Advise (EMEA) | Minor | 14 h 10 min |
| May 6, 2026, 14:47 UTC | Service Notification: Colleague SaaS / Web interfaces Ellucian Colleague SaaS | Major | 1 h 07 min |
| Apr 10, 2026, 15:42 UTC | Service Notification: Ellucian Forms Ellucian Forms (U.S.) | Minor | 21 min |
| Mar 26, 2026, 14:48 UTC | Service Notification: Colleague Document download issue Ellucian Colleague SaaS | Minor | 4 h 44 min |
| Mar 18, 2026, 16:08 UTC | Service Update: Person Manager Ellucian Person Manager - U.S. | No impact | <1 min |
| Mar 14, 2026, 12:36 UTC | Service Notification: Elevate in Canada Region Ellucian Elevate | Minor | 2 h 07 min |
| Mar 2, 2026, 13:01 UTC | Service Notification: AWS Middle East region power issues | Minor | 3 days 9 h |
| Feb 20, 2026, 16:19 UTC | Service Notification: Data Connect scheduled jobs and Insights refresh jobs | No impact | 1 h 20 min |
| Feb 19, 2026, 16:33 UTC | Service Notification: Person Manager | Minor | 2 h 58 min |
| Feb 17, 2026, 14:31 UTC | Service Update: Ethos Data Connect | No impact | — |
| Feb 6, 2026, 22:30 UTC | Service Update: Experience and Data Connect | No impact | <1 min |
| Jan 22, 2026, 16:02 UTC | ILP - Message processing Ellucian Intelligent Learning Platform - United States/Canada/Latin America | Major | 5 h 04 min |
51 incidents in our archive since April 1, 2024.
When and where Ellucian Cloud fails
By weekday
Most incidents start on Thu.
- Mon7
- Tue9
- Wed11
- Thu14
- Fri6
- Sat2
- Sun2
Most affected, last 12 months
- Ellucian Insights6
- Ellucian Colleague SaaS3
- Ellucian Intelligent Learning Platform - United States/Canada/Latin America3
- Ellucian Recruit3
- Ellucian Experience (U.S.)2
- Ellucian Forms (U.S.)2
- Ellucian Advance1
- Ellucian Advance (APAC)1
When Ellucian Cloud went down with others
- Oct 21, 2026, 11:18 UTC 109 services reported incidents within the hour
- Sep 2, 2026, 13:44 UTC 41 services reported incidents within the hour
- Aug 20, 2026, 13:36 UTC 20 services reported incidents within the hour
- Jul 23, 2026, 14:35 UTC 33 services reported incidents within the hour
- May 6, 2026, 14:41 UTC 14 services reported incidents within the hour
Other education services
- Up ams 100% · 90 d
- Up APA 100% · 90 d
- Up APS Physics 100% · 90 d
- Up ASU 100% · 90 d
- Up Auth 100% · 90 d
- Up BrainPOP 100% · 90 d
- Up CK-12 Foundation 100% · 90 d
- Up ClassLink 100% · 90 d
FAQ
- Is Ellucian Cloud down right now?
- At our last check Ellucian Cloud's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Ellucian Cloud go down?
- Ellucian Cloud reported 8 incidents in the last 90 days (2 major or critical), with 268 minutes of major outage: 99.79% uptime.
- When was the last Ellucian Cloud outage?
- The latest reported incident started on Oct 21, 2026, 15:33 UTC: "Ellucian Workflow – Service Disruption", resolved after 28 h 38 min.
- How long do Ellucian Cloud outages last?
- Half of Ellucian Cloud's incidents in the last 90 days were resolved within 3 h 46 min.
Source: Ellucian Cloud official status page · RSS of Ellucian Cloud incidents · status badge for your site