Major incident

Elastic Cloud (Public): Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions

Sep 2, 2026, 00:04 UTC
started
00:04 UTC
resolved
<1 min
duration

Current status of Elastic Cloud (Public): Partial outage — live Elastic Cloud (Public) status

Timeline

  1. Sep 2, 2026, 00:04 UTC
    resolved
    From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.

Updates as published by Elastic Cloud (Public) (original).

Other services with incidents at the same time

This was part of a wider event: 74 services reported incidents within the hour.

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