Critical incident

ecoPortal: Users unable to load ecoPortal

Nov 3, 2026, 19:06 UTC

started

19:18 UTC

resolved

12 min

duration

Affected: Frontend application

Current status of ecoPortal: Operational — live ecoPortal status

Timeline

Nov 3, 2026, 19:06 UTC
investigating
We are currently investigating this issue.
Nov 3, 2026, 19:18 UTC
resolved
Between 08:06 and 08:18 NZDT on 4 November 2026 (06:06–06:18 AEDT), some users couldn't load ecoPortal. They saw an error asking them to refresh the page. No data was lost or changed. Anyone who was already in ecoPortal and didn't reload the page may not have noticed anything. If you still see the error, please refresh your browser.

Updates as published by ecoPortal (original).

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