Major incident

Buildkite: Elevated API error rates

Nov 3, 2026, 19:42 UTC

started

20:12 UTC

resolved

31 min

duration

Affected: REST API, Agent API

Current status of Buildkite: Operational — live Buildkite status

Timeline

Nov 3, 2026, 19:40 UTC
investigating
We're investigating elevated error rates with our API.
Nov 3, 2026, 19:42 UTC
investigating
We are continuing to investigate this issue.
Nov 3, 2026, 19:59 UTC
identified
We're seeing recovery with previously elevated API error rates.
Nov 3, 2026, 20:12 UTC
resolved
API errors have subsided and we're seeing recovery. From 19:19-19:39 UTC we saw elevated errors on the Agent API and REST API.

Updates as published by Buildkite (original).

This was part of a wider event: 13 services reported incidents within the hour.

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W. W. Norton & Company 20:02 UTC · Student time spent visualization error
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ecoPortal 19:32 UTC · Error with reactJs Pages
Kaseya 19:32 UTC · Endpoint Backup v2 - US West Region - Degraded Backup Performance
ITS Network & Systems 19:19 UTC · Student Activity Hub Reload