Major incident

EBSCO: Service Issue Reported – ***Multiple Services***

Jun 9, 2026, 02:55 UTC
started
03:17 UTC
resolved June 10, 2026
24 h 22 min
duration

Affected: DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health, EBSCOadmin, EBSCOhost Research Databases, EBSCO Discovery Service, EBSCO Discovery Service API, EBSCO eBooks, EBSCOhost Collection Manager, EBSCO Experience Manager, Flipster, FOLIO, Full Text Finder Resolver, Holdings and Link Management, Publication Finder

Current status of EBSCO: Operational — live EBSCO status

Timeline

  1. Jun 9, 2026, 02:55 UTC
    investigating
    We have received reports of an issue with EBSCO Discovery Service, EBSCOhost, Full Text Finder, Publication Finder, Holdings Management, EBSCOadmin, EBSCO Experience Manager, EBSCOhost Collection Manager, DynaMed, DynaMedex, Dynamic Health and DynaMed Decisions, OCU (openurl-connection-ui). Our engineering teams are currently investigating the issue and we will update this page when more information is available.
  2. Jun 9, 2026, 03:08 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jun 9, 2026, 03:31 UTC
    investigating
    We are continuing to investigate this issue.
  4. Jun 9, 2026, 05:14 UTC
    identified
    Our engineering teams have identified the issue impacting EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions, and are currently working to resolve this issue. Various EIS Engineering teams are engaged and actively working on restoration efforts. We will update this page when more information is available.
  5. Jun 9, 2026, 08:08 UTC
    identified
    EBSCO Engineering teams are still working to implement potential fixes which is taking longer than anticipated. We will communicate an ETA as soon as we make a bit more progress.
  6. Jun 9, 2026, 09:39 UTC
    monitoring
    Our Engineering teams have successfully deployed solutions to the majority of our products. We will continue to monitor all services.
  7. Jun 9, 2026, 11:05 UTC
    monitoring
    Further progress has been made. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Full Text Finder - openurl-connection-ui - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards resolution for these remaining product lines.
  8. Jun 9, 2026, 13:21 UTC
    monitoring
    Further progress has been made in restoring services. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards a resolution for these remaining product lines.
  9. Jun 9, 2026, 14:37 UTC
    monitoring
    We are continuing to monitor for any further issues.
  10. Jun 9, 2026, 15:22 UTC
    monitoring
    Further progress has been made in restoring services. The following systems are functional but experiencing data delays: Holdings and Link Management Folio - HoldingsIQ Our Engineering teams continue to work towards a resolution for these remaining products.
  11. Jun 10, 2026, 03:17 UTC
    resolved
    The issues customers reported with EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Updates as published by EBSCO (original).

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