OutageDB

Dropbox outage history and status

Is Dropbox down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 15:09 UTC (refreshing…)
99.95%
uptime, 90 days
4
incidents, 90 days
4 h 22 min
median time to fix
Sep 9, 2026
last incident

Dropbox components

Dropbox outage history

Nov: 2 incidents, 87 min of major outage 2 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 2 incidents, 0 min of major outage 2 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 2 incidents, 25 min of major outage 2 Apr May: 2 incidents, 0 min of major outage 2 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 1 incidents, 0 min of major outage 1 Jul Aug: 2 incidents, 0 min of major outage 2 Aug Sep: 2 incidents, 59 min of major outage 2 Sep Oct: 0 incidents, 0 min of major outage Oct
Dropbox incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 9, 2026, 21:36 UTC Some customers are unable to access certain website routes and features.
Website
 Major 59 min
Sep 3, 2026, 22:13 UTC Customer support via telephone may be unavailable for some users
Support Services
 Minor 6 h 49 min
Aug 25, 2026, 23:14 UTC Some Dropbox Protect features are not working correctly
Protect
 Minor 11 h 47 min
Aug 21, 2026, 13:18 UTC Dropbox is not working as expected for some users
Desktop Application, Mobile Application, API
 Minor 1 h 55 min
Jul 23, 2026, 15:12 UTC Dropbox is not working as expected for some users
Website
 Minor 25 min
Jun 8, 2026, 19:43 UTC Shared content downloads are degraded
API
 Minor 3 days 21 h
May 27, 2026, 20:05 UTC Opening a video or audio file might not be working for users
Mobile Application
 Minor 2 h 26 min
May 18, 2026, 19:11 UTC Availability was impacted across a number of services No impact —
Apr 15, 2026, 03:51 UTC Dropbox may be unavailable for some users
Website
 Major 25 min
Apr 9, 2026, 21:32 UTC Dash Chat might not be working for some users
Dash
 Minor 3 h 22 min
Jan 22, 2026, 01:30 UTC Dropbox.com is not working for some users
Website
 Minor 8 h 30 min
Jan 15, 2026, 06:59 UTC We’re having some trouble with our payment page
Website
 Minor 1 h 20 min
Nov 18, 2025, 14:38 UTC DocSend impacted by ongoing Cloudflare outage
DocSend
 Major 15 min
Nov 14, 2025, 20:00 UTC Dropbox Chat unavailable
Website, Desktop Application, Mobile Application, Support Services
 Major 1 h 11 min
Oct 21, 2025, 14:32 UTC Google Drive and One Drive Dash connectors are not working for some users
Dash
 Minor 6 h 40 min
Oct 14, 2025, 09:06 UTC Images not loading in Dropbox Paper
Paper
 Minor 3 h 43 min
Sep 23, 2025, 18:55 UTC Dropbox is not working as expected for some users.
Website, Desktop Application, Dash, DocSend
 Minor 22 min
Sep 2, 2025, 13:16 UTC Dropbox.com is not working for some users
Website
 Minor 32 min
Aug 29, 2025, 19:17 UTC Pop up to sign in On Microsoft Office Files
Desktop Application
 Minor 14 h 44 min
May 23, 2025, 19:31 UTC Intermittent Loading Issues on Dropbox Website
Website
 Minor 54 min
May 15, 2025, 16:35 UTC The Dash Confluence connector may be unavailable for some users.
Dash
 Minor 26 h 40 min
May 14, 2025, 18:24 UTC Dropbox may be unavailable for some users.
Website, Desktop Application, Mobile Application, API, Paper, Dash
 Minor 59 min
May 5, 2025, 21:38 UTC Dash Search might not be working for some users.
Dash
 Minor 6 h 02 min
May 5, 2025, 18:26 UTC Dash Chat might not be working for some users
Dash
 Minor 3 h 03 min
May 1, 2025, 21:57 UTC Dropbox may be unavailable for some users
Website, Desktop Application, Replay, DocSend
 Minor 4 h 10 min

50 incidents in our archive since April 29, 2024.

When and where Dropbox fails

By weekday

Most incidents start on Thu.

  • Mon7
  • Tue12
  • Wed9
  • Thu14
  • Fri7
  • Sat1
  • Sun0

Most affected, last 12 months

  • Website6
  • Mobile Application3
  • API2
  • Desktop Application2
  • Support Services2
  • Dash1
  • DocSend1
  • Protect1

When Dropbox went down with others

Other productivity services

FAQ

Is Dropbox down right now?
At our last check Dropbox's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Dropbox go down?
Dropbox reported 4 incidents in the last 90 days (1 major or critical), with 59 minutes of major outage: 99.95% uptime.
When was the last Dropbox outage?
The latest reported incident started on Sep 9, 2026, 21:36 UTC: "Some customers are unable to access certain website routes and features.", resolved after 59 min.
How long do Dropbox outages last?
Half of Dropbox's incidents in the last 90 days were resolved within 4 h 22 min.

Source: Dropbox official status page · RSS of Dropbox incidents · status badge for your site