Major incident
Dropbox: Some customers are unable to access certain website routes and features.
Sep 9, 2026, 21:36 UTC
started
22:35 UTC
resolved
59 min
duration
Affected: Website
Current status of Dropbox: Operational — live Dropbox status
Timeline
- Sep 9, 2026, 21:36 UTCinvestigatinga number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- Sep 9, 2026, 22:35 UTCresolvedThis incident has been resolved.
Updates as published by Dropbox (original).
Other services with incidents at the same time
This was part of a wider event: 21 services reported incidents within the hour.
- U-Haul System 22:24 UTC · Resolved – Assigned Towing Equipment Unable to Be Dispatched from Reservation
- Snowflake 21:53 UTC · INC20000211
- WorkOS 21:00 UTC · Form POST failures for some Authkit customers
- The Linux Foundation 21:00 UTC · [Triggered] [Synthetics] lava.automotivelinux.org
- Elastic Cloud (Public) 20:44 UTC · Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output
- 1Password 20:43 UTC · Device Trust Service Disruption
More Dropbox incidents
- April 15, 2026 Dropbox may be unavailable for some users