Major incident

Devin: Issue with sending Devin session responses

Affected: Cloud Agent

Current status of Devin: Operational — live Devin status

Timeline

1. Mar 20, 2026, 15:17 UTC
   investigating
   We are currently experiencing an issue with sending follow up messages to existing Devin sessions. We are currently investigating the issue.
2. Mar 20, 2026, 15:17 UTC
   investigating
   We are continuing to investigate this issue.
3. Mar 20, 2026, 15:34 UTC
   investigating
   We are continuing to investigate the issue.
4. Mar 20, 2026, 15:55 UTC
   investigating
   We are continuing to investigate the issue.
5. Mar 20, 2026, 16:01 UTC
   investigating
   We have identified the root cause and are assessing a fix
6. Mar 20, 2026, 16:13 UTC
   investigating
   Fix has been applied and user sessions are confirmed working.
7. Mar 20, 2026, 16:14 UTC
   resolved
   This incident has been resolved, and affected components were actually web services and web server, not agent. Uptimes have been updated accordingly.

Updates as published by Devin (original).