Cybersource outage history and status
Is Cybersource down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 20:17 UTC (refreshing…)
Open incidents
99.3%
uptime, 90 days
15
incidents, 90 days
10 h 05 min
median time to fix
Oct 13, 2026
last incident
Cybersource components
Sandbox/Testing Environment
- API Connection/Endpoints Operational
- Payment Gateway Processing Operational
- Payment Services Operational
- Portals Operational
- Settlement/Batching Operational
- Acceptance Devices Operational
Portals
- Access/Login - Business Center Operational
- Analytics - Business Center Operational
- Batch/File Upload - Business Center Operational
- Case Management Search - Business Center Operational
- Portfolio Management - Business Center Operational
- Reports - Business Center Operational
- Transaction Search - Business Center Operational
Risk
- Account Take Over Protection Operational
- Bin Lookup Operational
- Decision Manager (DM) Operational
- Fraud Management Essentials Operational
- List Manager Operational
- Partner Risk Controls Operational
- Payer Authentication Processing Operational
Payment Services
- Account Updater Operational
- Alternative Payments Operational
- Acceptance Devices Operational
- Customer Invoicing and Pay by Link Operational
- Digital Payments Operational
- Dynamic Currency Conversion Operational
- Payment Services Operational
Third-Party Platform Integrations
- Adobe Commerce / Magento Open Source (REST) Operational
- Adobe Commerce / Magento Open Source (SOAP) Operational
- Commercetools Operational
- OpenCart Operational
- Oracle CX Commerce (formally Commerce Cloud) Operational
- Oracle NetSuite Operational
- PrestaShop Operational
Settlement/Batching
- Ahli United Bank in Bahrain Operational
- AIB Merchant Services (AIBMS) Operational
- American Express Direct Operational
- Bank of America Merchant Services on OmniPay Direct Operational
- Barclaycard HISO (Payworks) Operational
- Barclays Merchant Services Operational
- Cardnet International on OmniPay Direct Operational
- Chase Paymentech Solutions Operational
Payment Gateway Processing
- Ahli United Bank in Bahrain Operational
- AIB Merchant Services (AIBMS) Operational
- American Express Direct Operational
- Bambora (Payworks) Operational
- Bank of America Merchant Services on OmniPay Direct Operational
- Barclays Merchant Services Operational
- Barclays Merchant Services (HISO) Operational
Corporate and Support Web Sites
- Corporate Site Operational
- Developer Center Operational
- Status Page Operational
- Support Center Operational
API Connection/Endpoints
- Flex Operational
- Rest API Operational
- SCMP Operational
- Secure Acceptance Operational
- Simple Order API Operational
- SOAP Toolkit Operational
- Webhooks Operational
Cybersource outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 13, 2026, 09:54 UTC | Business Center & Payment Service Disruption Access/Login - Business Center, Case Management Search - Business Center, Transaction Search - Business Center, Payment Services, Unified Checkout, Microform Integration | No impact | 17 h 34 min |
| Oct 10, 2026, 05:13 UTC | Multiple Gateways Service Disruption Chase Paymentech Solutions, FDC Compass, FDC Nashville Global, Global Payments North America (GPN) | Minor | 3 days 5 h |
| Oct 5, 2026, 22:17 UTC | Tokenization Disruption | No impact | — |
| Oct 3, 2026, 21:50 UTC | Payer Authentication Issue Payer Authentication Processing | Minor | 32 h 59 min |
| Oct 1, 2026, 23:39 UTC | Account Updater Service Disruption Account Updater | Minor | 18 h 58 min |
| Sep 27, 2026, 03:36 UTC | Payer Authentication Processing Payer Authentication Processing | Minor | 10 h 05 min |
| Sep 16, 2026, 07:28 UTC | EBC Users Unable to Login When Username Contains a Dot(.) Access/Login - Business Center | Minor | 6 h 11 min |
| Sep 14, 2026, 20:40 UTC | Flex Microform Service Disruption in our Sandbox/Testing Environment Flex | Minor | 18 h 58 min |
| Sep 11, 2026, 05:33 UTC | Reports - Business Center Service Disruption Reports - Business Center | Minor | <1 min |
| Sep 3, 2026, 16:45 UTC | Elevated Errors Affecting Token Requests Rest API | No impact | 4 h 02 min |
| Sep 1, 2026, 16:47 UTC | PROD - EBC Search Functionality Issue Transaction Search - Business Center | Minor | 26 min |
| Aug 15, 2026, 04:53 UTC | Financial Ecosystem Participant Disruption Ahli United Bank in Bahrain, AIB Merchant Services (AIBMS), American Express Direct, Bambora (Payworks), Bank of America Merchant Services on OmniPay Direct, Barclays Merchant Services | Minor | 24 h 01 min |
| Aug 14, 2026, 05:30 UTC | Paymentech Service Disruption Chase Paymentech Solutions | No impact | 4 h 23 min |
| Aug 12, 2026, 19:27 UTC | Business Center Reports Delay Reports - Business Center | No impact | 5 h 08 min |
| Aug 11, 2026, 10:31 UTC | API Connection/Endpoint Service Disruption Secure Acceptance | Major | 14 h 05 min |
| Aug 8, 2026, 18:53 UTC | Worldpay Service Disruption Worldpay VAP | Major | 2 h 20 min |
| Jul 24, 2026, 19:50 UTC | Cybersource CAS Sign-Up Service Disruption Corporate Site, Portals, Support Center | No impact | 33 days 2 h |
| Jul 23, 2026, 20:35 UTC | Cybersource Support Center Slowness Support Center | Minor | <1 min |
| Jul 23, 2026, 17:20 UTC | Cybersource Access Control Server (CAS) OTP (One-Time Password) Service Disruption Corporate Site, Portals, Support Center | Minor | 3 h 41 min |
| Jul 15, 2026, 23:35 UTC | Authorizations and Decision Manager Service Disruption Decision Manager (DM), Visa Platform Connect (VPC) Gateways | Minor | 20 h 11 min |
| Jul 15, 2026, 19:09 UTC | CAS Sign Up Service Disruption in our Sandbox/Testing Environment Portals | Major | 2 days 1 h |
| Jul 15, 2026, 07:47 UTC | Payer Authentication Issue Payer Authentication Processing | Major | 2 h 22 min |
| Jul 15, 2026, 03:05 UTC | EBC CAS Login issue Portals | Minor | 14 h 15 min |
| Jul 14, 2026, 04:08 UTC | EBC CAS Login issue Portals | Minor | 50 min |
| Jul 8, 2026, 19:18 UTC | Wells Fargo Service Fee Service Disruption Wells Fargo Service Fee | Major | 1 h 29 min |
50 incidents in our archive since April 17, 2026.
When and where Cybersource fails
By weekday
Most incidents start on Thu.
- Mon4
- Tue11
- Wed9
- Thu13
- Fri5
- Sat5
- Sun3
Most affected, last 12 months
- Payment Services5
- Portals5
- Decision Manager (DM)4
- Payer Authentication Processing4
- Visa Platform Connect (VPC) Gateways4
- Access/Login - Business Center3
- Chase Paymentech Solutions3
- Cielo3
When Cybersource went down with others
- Sep 1, 2026, 13:31 UTC 92 services reported incidents within the hour
- Jul 23, 2026, 14:35 UTC 39 services reported incidents within the hour
Other payments & finance services
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- Up BBVA 100% · 90 d
- Up CAPITAL Button 100% · 90 d
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FAQ
- Is Cybersource down right now?
- At our last check Cybersource's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Cybersource go down?
- Cybersource reported 15 incidents in the last 90 days (2 major or critical), with 901 minutes of major outage: 99.3% uptime.
- When was the last Cybersource outage?
- The latest reported incident started on Oct 13, 2026, 09:54 UTC: "Business Center & Payment Service Disruption", resolved after 17 h 34 min.
- How long do Cybersource outages last?
- Half of Cybersource's incidents in the last 90 days were resolved within 10 h 05 min.
Source: Cybersource official status page · RSS of Cybersource incidents · status badge for your site