Major incident

Cybersource: Worldpay Service Disruption

Aug 8, 2026, 18:53 UTC
started
21:13 UTC
resolved
2 h 20 min
duration

Affected: Worldpay VAP

Current status of Cybersource: Operational — live Cybersource status

Timeline

  1. Aug 8, 2026, 18:53 UTC
    investigating
    Cybersource is aware of an issue that is currently affecting Worldpay transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience payment processing error messages. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26672537
  2. Aug 8, 2026, 21:13 UTC
    resolved
    After further investigation, No Cybersource client impact was confirmed. Next Update: No further updates. Cybersource Support Center Incident #: INC26672537

Updates as published by Cybersource (original).

Other services with incidents at the same time

This was part of a wider event: 39 services reported incidents within the hour.

More Cybersource incidents