Major incident

CustomerIO: Integration Destinations UI Disruption

Affected: Management Interface

Current status of CustomerIO: Operational — live CustomerIO status

Timeline

1. Apr 13, 2026, 18:26 UTC
   investigating
   Our team is aware of an issue affecting Integrations with destinations in EU/US. We are looking into this and gathering more details. Data import and export is still working, only the UI is effected.
2. Apr 13, 2026, 18:28 UTC
   identified
   The issue has been identified in the UI and a fix is being deployed.
3. Apr 13, 2026, 18:31 UTC
   resolved
   A fix has been deployed and the system's functionality is fully restored.

Updates as published by CustomerIO (original).