Major incident

Cloudways: VULTR Outage Affecting Frankfurt Region

Affected: Vultr

Current status of Cloudways: Operational — live Cloudways status

Timeline

1. Jul 13, 2026, 12:26 UTC
   identified
   Our upstream provider VULTR has reported that an outage or maintenance window is affecting a subset of users in the Frankfurt region. We will continue to monitor the situation and share further updates as they become available.
2. Jul 13, 2026, 15:38 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Jul 13, 2026, 15:49 UTC
   resolved
   This incident has been resolved.

Updates as published by Cloudways (original).