Critical incident

Cloudways: Service Disruption - Google Cloud Servers

Affected: Cloudways Cloud Platform Service

Current status of Cloudways: Operational — live Cloudways status

Timeline

1. Aug 11, 2026, 18:18 UTC
   investigating
   We are currently experiencing an outage with the Google Cloud servers in multiple regions. We are closely coordinating with the team & actively working to resolve this issue. We will share additional updates as we have more information.
2. Aug 11, 2026, 20:39 UTC
   identified
   We are still working on the outages affecting Google Cloud servers across multiple regions. Our engineering team is actively coordinating with the relevant infrastructure teams to identify the root cause and is working toward resolution. We will share the next update as soon as new information becomes available. Thank you for your patience and kind understanding.
3. Aug 11, 2026, 21:43 UTC
   monitoring
   The services are being restored, and our team is closely monitoring progress. We anticipate things returning to normal within a few hours and will update you as soon as we have more information.
4. Aug 11, 2026, 23:46 UTC
   resolved
   The issue has been fully resolved and all services are now back to normal operation. We apologize for any inconvenience caused and thank you for your patience.

Updates as published by Cloudways (original).