Major incident

Cloudinary: Issues accessing the Cloudinary web UI

Affected: Digital Asset Management (DAM), Management Console

Current status of Cloudinary: Operational — live Cloudinary status

Timeline

1. Oct 16, 2026, 20:06 UTC
   investigating
   We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it. Image and video delivery, uploads and API requests using API credentials are not affected. We will post another update as soon as we have more information.
2. Oct 16, 2026, 21:08 UTC
   monitoring
   A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.
3. Oct 16, 2026, 21:53 UTC
   resolved
   This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.

Updates as published by Cloudinary (original).