Major incident

Cloudinary: Elevated Error Rates for Requests Using g_auto

Affected: Media Transformation API - AP

Current status of Cloudinary: Operational — live Cloudinary status

Timeline

1. Jul 12, 2026, 10:20 UTC
   monitoring
   An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.
2. Jul 12, 2026, 12:44 UTC
   resolved
   The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

Updates as published by Cloudinary (original).