Major incident

Cloudinary: Increased Error Rates – EU Region

Sep 28, 2026, 09:58 UTC
started
14:33 UTC
resolved
4 h 35 min
duration

Affected: Media Transformation API - EU, Upload API - EU, Media Delivery

Current status of Cloudinary: Operational — live Cloudinary status

Timeline

  1. Sep 28, 2026, 09:58 UTC
    identified
    We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.
  2. Sep 28, 2026, 10:08 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Sep 28, 2026, 14:33 UTC
    resolved
    This incident has been resolved.

Updates as published by Cloudinary (original).

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