Critical incident

Clarivate: Memotech access issue

Sep 23, 2026, 09:15 UTC
started
11:16 UTC
resolved
2 h 01 min
duration

Affected: Memotech - MMT-N02

Current status of Clarivate: Minor issues — live Clarivate status

Timeline

  1. Sep 23, 2026, 09:15 UTC
    investigating
    Users are unable to access Memotech. The technical team is currently implementing corrective measures to restore the access. We'll share the next update by Wednesday, September 23, 2026, at 10:15 UTC or early as events warrant.
  2. Sep 23, 2026, 10:08 UTC
    monitoring
    The technical teams have implemented mitigation measures to restore access and are currently awaiting user confirmation that the issue has been resolved. We will provide the next update by 23 September 2026, 11:15 UTC, or sooner if there are any significant developments.
  3. Sep 23, 2026, 11:16 UTC
    resolved
    The service remained stable and working as expected. This is the final notification for this incident and issue stands resolved.

Updates as published by Clarivate (original).

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