Minor incident

CivicPlus: Service Disruption - Municipal Websites Open

Oct 21, 2026, 14:29 UTC

started

19:10 UTC

resolved October 22, 2026

28 h 40 min

duration

Current status of CivicPlus: Minor issues — live CivicPlus status

Timeline

Oct 21, 2026, 14:29 UTC
identified
The Community Development solution (all versions) has been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
Oct 21, 2026, 14:53 UTC
identified
Community Development (all versions) and Web Open solutions (all versions) have been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
Oct 21, 2026, 16:32 UTC
identified
The Web Open solution (all versions) has been taken offline as a precaution due to a security vulnerability affecting PHP and may affect this product. There is no evidence that customer data has been compromised. We will provide updates as information becomes available.
Oct 21, 2026, 22:50 UTC
monitoring
Web Open services have been restored. We are continuing to monitor the system to support security and stability.
Oct 21, 2026, 23:50 UTC
identified
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
Oct 22, 2026, 00:22 UTC
identified
Our team continues to work on resolving the issue. We will provide the next update within 30 minutes or sooner if additional information becomes available.
Oct 22, 2026, 00:31 UTC
monitoring
Web Open services have been restored. We are continuing to monitor the system to support security and stability.
Oct 22, 2026, 19:10 UTC
resolved
This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Updates as published by CivicPlus.

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

Brivo 15:24 UTC · Degraded Performance -- Brivo Smart Home & Brivo Mobile Key
Zapier 15:21 UTC · Delayed real-time updates in Zapier Tables
Sucuri 15:14 UTC · PHP Security Advisory: Critical remote code execution vulnerabilities
Fasthosts 15:10 UTC · Security maintenance: Short interruptions possible on PHP-based services
Workable 15:08 UTC · E-signature service disruption
Twilio 15:07 UTC · Customer's Unable to Create New Requests for Hosting and Porting
Auvik Networks 15:06 UTC · PHP2Shell vulnerabilities (CVE-2026-109618 and CVE-2026-109619)
Webland 15:04 UTC · Kritische PHP-Sicherheitslücke (PHP2Shell) – Schutzmassnahmen eingeleitet
Akamai 15:03 UTC · Customer Security Advisory: PHP Remote Code Execution Vulnerabilities
Duolingo 14:57 UTC · Duolingo is experiencing increased errors
Cloud Security 14:56 UTC · [Cisco Umbrella & Cisco Secure Connect] Secure Web Gateway Degradation
GitHub 14:52 UTC · Delays for Pull Requests and Webhook deliveries
Akamai 14:52 UTC · NetStorage issues in Los Angeles
Staffbase 14:52 UTC · [All Systems] [Security Advisory] – Critical PHP vulnerabilities — no customer-facing service impact
Deputy.com 14:47 UTC · Unable to submit forms throughout platform

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