Minor incident

Cielo: Indisponibilidade parcial para transacionar com as maquininhas Lio e Smart

Oct 7, 2026, 14:46 UTC

started

19:32 UTC

resolved

4 h 46 min

duration

Affected: Autorizador Físico

Current status of Cielo: Operational — live Cielo status

Timeline

Oct 7, 2026, 14:46 UTC
identified
Impacto ocorre pontualmente nos equipamentos que possuem o aplicativo XpertPay instalado. Para os clientes que não possuem este app habilitado não apresentam o problema reportado. Parceiro avaliando.
Oct 7, 2026, 18:42 UTC
monitoring
Seguimos aguardando uma devolutiva do parceiro.
Oct 7, 2026, 19:32 UTC
resolved
Para contorno do impacto, desabilitado o aplicativo da Cielo Store.

Updates as published by Cielo (original).

This was part of a wider event: 18 services reported incidents within the hour.

Anaplan 15:42 UTC · Platform Alerts
Mindbox 15:39 UTC · Нарушение обработки асинхронных запросов для 20% клиентов в течение 60 минут
Brevo 15:37 UTC · Delays in event processing affecting automations
Northwestern Information Technology 15:34 UTC · Cognos Self-Service Reporting and Data Visualization and Research Portal Service Interruption
Smartling 15:32 UTC · GitHub Connector may experience increased latency
7shifts 15:20 UTC · Delays in schedule data updating
Scaleway 15:13 UTC · [Cockpit]- it-mil - api down
Snyk 15:04 UTC · Snyk CLI Tests - 504 Gateway Timeouts
Signicat 14:44 UTC · MobileID & ReuseID degraded performances
Kameleoon 14:41 UTC · Login issues on the Kameleoon platform
Cloudflare 14:41 UTC · Cloudflare API service issues
Wealthsimple 14:27 UTC · Wealthsimple Visa Platinum Prepaid Card issues | Problèmes avec la carte prépayée Wealthsimple Visa Platinum
CircleCI 14:27 UTC · Elevated level of infra fails on customer jobs
Rise Up 14:12 UTC · Brief interruptions of the web platform and API on AWS
WiscNet 14:09 UTC · [2300627] Tigerton School District - 400642 - Handoff port