Minor incident

Wealthsimple: Wealthsimple Visa Platinum Prepaid Card issues | Problèmes avec la carte prépayée Wealthsimple Visa Platinum

Oct 7, 2026, 14:27 UTC

started

22:18 UTC

resolved October 20, 2026

13 days 7 h

duration

Affected: Physical Card, Virtual Card

Current status of Wealthsimple: Operational — live Wealthsimple status

Timeline

Oct 7, 2026, 14:27 UTC
identified
Some card purchases are being declined with a country or billing error. We're working on a fix. Certains paiements par carte sont refusés à cause d'une erreur liée au pays ou à la facturation. Nous travaillons à résoudre le problème.
Oct 20, 2026, 17:21 UTC
identified
We are continuing to work on a fix for this issue.
Oct 20, 2026, 22:18 UTC
resolved
This incident has been resolved.

Updates as published by Wealthsimple (original).

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