Major incident
Chargebee: API Service Degradation
May 18, 2026, 11:05 UTC
started
11:05 UTC
resolved
<1 min
duration
Affected: API (US), API (EU), API (AU)
Current status of Chargebee: Operational — live Chargebee status
Timeline
- May 18, 2026, 11:05 UTCresolvedWe experienced an issue causing intermittent 5xx errors across all regions, which was traced back to an internal change. We have reverted it to restore full stability. We apologize for any inconvenience this may have caused. Update: Impact Window: 10:06 UTC to 10:17 UTC
Updates as published by Chargebee (original).
Other services with incidents at the same time
This was part of a wider event: 61 services reported incidents within the hour.
- unico skill 11:37 UTC · Instabilidade no acesso aos Portais Unico
- U-Haul System 11:16 UTC · POS is fully operational
- Connecteam 10:06 UTC · Major Outage
More Chargebee incidents
- October 22, 2026 Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability
- October 10, 2026 API Service Degradation
- October 8, 2026 API Service Degradation - EU Region
- September 30, 2026 API Service Degradation
- September 29, 2026 API Service Degradation
- September 2, 2026 API Service Degradation