Major incident

Cardiff University: Published Applications and Desktops (Horizon)

Affected: Published Applications and Desktops (Horizon)

Current status of Cardiff University: Operational — live Cardiff University status

Timeline

1. Mar 19, 2026, 08:53 UTC
   investigating
   Published Applications and Desktops (Horizon) University IT is aware of an issue with the Published Applications and Desktops Service (Horizon) that is preventing users from launching some applications. We are investigating this as a matter of urgency and hope to resume normal service shortly. We apologise for any inconvenience this is causing.
2. Mar 19, 2026, 10:04 UTC
   resolved
   University IT has implemented a fix and normal service has been restored. Again, we apologise for any inconvenience this caused.

Updates as published by Cardiff University (original).