Major incident

Canva: Some users may have issues accessing Canva

May 29, 2026, 01:46 UTC
started
02:12 UTC
resolved
26 min
duration

Affected: Billing and subscriptions

Current status of Canva: Operational — live Canva status

Timeline

  1. May 29, 2026, 01:46 UTC
    investigating
    Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
  2. May 29, 2026, 01:48 UTC
    investigating
    Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
  3. May 29, 2026, 01:58 UTC
    monitoring
    A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.
  4. May 29, 2026, 02:12 UTC
    resolved
    This incident is now resolved. Thank you for your patience and understanding.

Updates as published by Canva (original).

Other services with incidents at the same time

This was part of a wider event: 61 services reported incidents within the hour.

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