Major incident

Bynder: Print Brand Templates: Preview and Output File Not Generated

Affected: Print Brand Templates

Current status of Bynder: Operational — live Bynder status

Timeline

1. Sep 23, 2026, 14:37 UTC
   investigating
   When creating a new template in Print Brand Templates, you may experience an issue where the preview and output file are not generated. The status remains “Processing.” Our technical teams are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.
2. Sep 23, 2026, 15:42 UTC
   resolved
   This incident has been resolved.

Updates as published by Bynder (original).