Braze outage history and status
Is Braze down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.68%
uptime, 90 days
5
incidents, 90 days
2 h 25 min
median time to fix
Sep 16, 2026
last incident
Braze components
Global Services
- Braze.com Operational
- Braze Support Services Operational
- Braze Learning Operational
US 06 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
US 10 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
US 02 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
US 08 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
EU 01 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
US 04 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
ID 01 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
US 05 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
EU 02 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
US 07 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
KR 01 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
US 01 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
US 03 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
JP 01 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
AU 01 Cluster
- Dashboard Operational
- SDK Data Collection Operational
- Data Processing Operational
- REST APIs Operational
Global Messaging Channels
- Email Operational
- SMS Operational
- In-App Messaging Operational
Braze outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 16, 2026, 09:17 UTC | Braze Support Services Outage Braze Support Services | Critical | 6 h 52 min |
| Sep 2, 2026, 11:30 UTC | Dashboard Latency and Errors on US07 Dashboard | Minor | 28 min |
| Sep 2, 2026, 07:43 UTC | Latency and Errors on US07 Dashboard | Minor | 2 h 25 min |
| Aug 5, 2026, 16:13 UTC | Issue Impacting US 01 and US 03 Dashboard, Dashboard, REST APIs, REST APIs | Minor | 1 h 41 min |
| Jul 31, 2026, 14:09 UTC | EU02 Currents Data Latency Currents | Minor | 5 h 15 min |
| Jul 24, 2026, 19:54 UTC | AWS Networking Disruption in US-WEST-2 (Resolved) | No impact | — |
| Jul 13, 2026, 18:43 UTC | Braze AI Operator Errors | No impact | 2 h 47 min |
| Jun 12, 2026, 14:58 UTC | WhatsApp Degraded Performance WhatsApp | Minor | 3 h 15 min |
| May 22, 2026, 17:45 UTC | US01 and EU01 Processing Latency Data Processing, Data Processing, Outbound Messaging, Outbound Messaging | Minor | 56 min |
| May 8, 2026, 04:35 UTC | US05 Processing Latency Dashboard, SDK Data Collection, Data Processing, Outbound Messaging | Minor | 1 h 12 min |
| May 7, 2026, 16:38 UTC | Agent Console auto model errors | Minor | 42 min |
| May 7, 2026, 13:19 UTC | SMS Delivery Delays to Multiple Countries in Europe SMS | Minor | 23 h 18 min |
| Apr 20, 2026, 16:18 UTC | Issue impacting EU01 Dashboard, SDK Data Collection, Data Processing, REST APIs, Outbound Messaging | Major | 3 h 06 min |
| Apr 17, 2026, 22:19 UTC | US01 SDK errors | No impact | — |
| Apr 8, 2026, 19:05 UTC | Delays in Support Case Creation via Email Braze Support Services | Major | 2 h 44 min |
| Apr 6, 2026, 22:36 UTC | US01 SDK errors | No impact | — |
| Mar 24, 2026, 17:45 UTC | EU02 customer unsubscribe errors Email | Minor | 13 min |
| Mar 20, 2026, 18:25 UTC | US07 Dashboard latency and errors Dashboard | Minor | 1 h 05 min |
| Mar 17, 2026, 20:49 UTC | US05 Dashboard latency Dashboard | Major | 15 min |
| Feb 24, 2026, 19:34 UTC | Outbound email latency for non-EU Bird (Sparkpost) customers Email | Minor | 25 min |
| Feb 18, 2026, 12:07 UTC | EU01 & EU02 Dashboard Errors Dashboard, Dashboard | Minor | 7 h 15 min |
| Feb 3, 2026, 15:41 UTC | US02 Dashboard and SDK increased errors Dashboard, SDK Data Collection | Critical | 21 min |
| Jan 24, 2026, 18:27 UTC | Gmail consumers experiencing banners indicating missing spam checks Email | No impact | 7 h 32 min |
| Jan 23, 2026, 00:47 UTC | Email delivery issues Email | Minor | 2 h 55 min |
| Jan 13, 2026, 22:19 UTC | SMS outbound sending delays | No impact | — |
50 incidents in our archive since March 10, 2025.
When and where Braze fails
By weekday
Most incidents start on Wed.
- Mon7
- Tue12
- Wed13
- Thu7
- Fri10
- Sat1
- Sun0
Most affected, last 12 months
- Dashboard12
- SDK Data Collection6
- Data Processing4
- Email4
- Outbound Messaging3
- REST APIs3
- Braze Support Services2
- Currents1
When Braze went down with others
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
- Jun 12, 2026, 13:56 UTC 18 services reported incidents within the hour
Scheduled maintenance
- Oct 30, 2026, 03:00 UTC US 03 Database Maintenance
Other marketing & crm services
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- Up AppsFlyer 100% · 90 d
- Up Apxor Services 100% · 90 d
- Up Attentive 100% · 90 d
- Up Awin Service 100% · 90 d
FAQ
- Is Braze down right now?
- At our last check Braze's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Braze go down?
- Braze reported 5 incidents in the last 90 days (1 major or critical), with 412 minutes of major outage: 99.68% uptime.
- When was the last Braze outage?
- The latest reported incident started on Sep 16, 2026, 09:17 UTC: "Braze Support Services Outage", resolved after 6 h 52 min.
- How long do Braze outages last?
- Half of Braze's incidents in the last 90 days were resolved within 2 h 25 min.
Source: Braze official status page · RSS of Braze incidents · status badge for your site