Minor incident
Blackbaud: Active Issue Alert – Blackbaud Education Management Solutions #000695053
Sep 28, 2026, 10:24 UTC
started
11:31 UTC
resolved
1 h 07 min
duration
Affected: Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud Billing Management™
Current status of Blackbaud: Operational — live Blackbaud status
Timeline
- Sep 28, 2026, 10:24 UTCinvestigatingWe have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- Sep 28, 2026, 11:22 UTCmonitoringOur engineers have successfully implemented a fix and services have stabilized. We are currently monitoring the environment to ensure the issue is fully resolved. Please continue to reference this page for updates.
- Sep 28, 2026, 11:31 UTCresolvedAn issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Updates as published by Blackbaud (original).
Other services with incidents at the same time
This was part of a wider event: 12 services reported incidents within the hour.
- tricentis 11:13 UTC · Neoload - API timeouts
- Webflow 10:30 UTC · [RESOLVED] Increased publishing times for some customers
- 123 Reg 10:15 UTC · Messaging Support Services Degraded
- CM.com 10:10 UTC · CM.com platform apps menu unavailable
- Sage 10:10 UTC · Sage Connect - Operational
- Box 10:04 UTC · [Medium] Issues with Box Notes
- Zenoti 10:03 UTC · Zenoti Application Slowness - EURO01
- Cloudinary 09:58 UTC · Increased Error Rates – EU Region
- Autotrader 09:55 UTC · Finance API - Performance degraded
- Imperva 09:53 UTC · [INC-1146] Service degradation of MAD (Madrid) PoP
- Scaleway 09:46 UTC · [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
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