Minor incident

Blackbaud: Active Issue Alert – Blackbaud Education Management Solutions #000695053

Sep 28, 2026, 10:24 UTC
started
11:31 UTC
resolved
1 h 07 min
duration

Affected: Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud Billing Management™

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

  1. Sep 28, 2026, 10:24 UTC
    investigating
    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
  2. Sep 28, 2026, 11:22 UTC
    monitoring
    Our engineers have successfully implemented a fix and services have stabilized. We are currently monitoring the environment to ensure the issue is fully resolved. Please continue to reference this page for updates.
  3. Sep 28, 2026, 11:31 UTC
    resolved
    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

More Blackbaud incidents