Major incident

Nearpod: myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER: Potential Maintenance Today

Affected: DnA, eduCLIMBER, myIGDIs, myON, Nearpod, Renaissance Intelligence, Renaissance Next for Teachers, SchoolCity, Star Phonics

Current status of Nearpod: Operational — live Nearpod status

Timeline

1. Oct 21, 2026, 13:09 UTC
   investigating
   We are assessing a global software security vulnerability that may require preventative maintenance on myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER today, October 21. We want to provide advance notice to schools and districts planning to use these products. If maintenance is necessary, it may occur on short notice and could temporarily interrupt access to one or more of these products. We will share updates as we confirm which products require maintenance, including timing and expected duration when available. Thank you for your patience as we work to protect the security and reliability of our services.
2. Oct 21, 2026, 15:06 UTC
   investigating
   Update: As previously announced, we are responding to a global PHP security vulnerability (pHp is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. Due to this issue, DnA, eduCLIMBER, myIGDIs, and Star Phonics are currently unavailable. We do not yet have an estimated time for when access will be restored. SchoolCity remains available, but LTI integrations and Personalized Review Assessments (PRAs) have been temporarily taken offline. We will continue to update this page as maintenance progresses and additional information becomes available.
3. Oct 21, 2026, 15:45 UTC
   identified
   Update: As previously announced, we are responding to a global PHP security vulnerability (pHp is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. Due to this issue, myON and Nearpod are currently unavailable in addition to DnA, eduCLIMBER, myIGDIs, and Star Phonics. We do not yet have an estimated time for when access will be restored.
4. Oct 21, 2026, 16:05 UTC
   identified
   We are continuing to work on a fix for this issue.
5. Oct 21, 2026, 16:40 UTC
   identified
   Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. Due to this issue, GL Ready is currently unavailable in addition to myON, Nearpod, DnA, eduCLIMBER, myIGDIs, and Star Phonics. We do not yet have an estimated time for when access will be restored. Also, due to the unavailability of myON and Nearpod, some features of Renaissance Intelligence and Renaissance Next are unavailable including Lessons, Library and some Reading activities.
6. Oct 21, 2026, 21:34 UTC
   identified
   Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. - Security updates for GL Ready have been released and the product is now available. - Security updates for DnA, eduCLIMBER, myON, and Nearpod are in the final stages of testing and verification. - SchoolCity remains available. Security updates for LTI integrations and Personalized Review Assessments (PRAs) are also in the final stages of testing and verification. - myIGDIs and Star Phonics are expected to remain unavailable until tomorrow. We will continue to provide updates here as our work progresses.
7. Oct 21, 2026, 22:19 UTC
   identified
   Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software platforms worldwide, including some Renaissance products. - SchoolCity: Security updates for LTI integrations and Personalized Review Assessments (PRAs) have been verified and released.
8. Oct 22, 2026, 00:17 UTC
   identified
   Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - Nearpod: Security updates have been verified and released. The product is now available.
9. Oct 22, 2026, 11:23 UTC
   identified
   Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - myIGDIS and Star Phonics: Security updates have been verified and released. These products are now available.
10. Oct 22, 2026, 12:53 UTC
    identified
    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - myON: Security updates have been verified and released. This product is now available. - Renaissance Intelligence and Renaissance Next: All features are now available
11. Oct 22, 2026, 14:38 UTC
    identified
    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - eduCLIMBER: Security updates have been verified and released. This product is now available.
12. Oct 22, 2026, 16:48 UTC
    identified
    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - Security updates for DnA remain in testing and validation. We will continue to provide updates as this work progresses.
13. Oct 22, 2026, 18:11 UTC
    monitoring
    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - DnA: Security updates have been verified and released. This product is now available.
14. Oct 22, 2026, 19:45 UTC
    monitoring
    Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. All impacted Renaissance products are now back online and available. Our Security and Engineering teams will continue to closely monitor the environment and validate the measures put in place as part of our response. We appreciate your patience and partnership as our teams worked to address this issue.

Updates as published by Nearpod (original).