Critical incident
GitHub: Incident with Copilot AI Model Providers
Aug 27, 2026, 10:04 UTC
started
12:12 UTC
resolved
2 h 08 min
duration
Affected: Copilot AI Model Providers
Current status of GitHub: Operational — live GitHub status
Timeline
- Aug 27, 2026, 10:04 UTCinvestigatingWe are investigating reports of degraded availability for Copilot AI Model Providers
- Aug 27, 2026, 10:43 UTCinvestigatingWe are experiencing degraded availability for the Kimi K3 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
- Aug 27, 2026, 11:58 UTCinvestigatingCopilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
- Aug 27, 2026, 12:12 UTCinvestigatingThe issues with our upstream model provider have been mitigated, and Kimi K3 is once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability.
- Aug 27, 2026, 12:12 UTCresolvedOn August 27th, 2026, between approximately 09:20 and 12:14 UTC, the Copilot service experienced a degradation of the Kimi K3 model due to an issue with our upstream provider. Users encountered elevated error rates when using Kimi K3. No other models were impacted. The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.
Updates as published by GitHub (original).
Other services with incidents at the same time
This was part of a wider event: 30 services reported incidents within the hour.
- Criteo Services 10:57 UTC · Users may have trouble accessing Commerce Max Analytics UI
- Auth0 10:28 UTC · We have detected an issue.
- Opsgenie 10:26 UTC · Issues with Microsoft Teams notifications for Opsgenie customers
- Anaplan 10:22 UTC · Platform Alerts
- TeamViewer 09:37 UTC · Major outage of TeamViewer services
- Sentry 09:24 UTC · sentry.io is not available
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