Minor incident

Athos Commerce: Indexing stalled/slowness on Athos platform

Affected: Data Sync

Current status of Athos Commerce: Operational — live Athos Commerce status

Timeline

1. Oct 8, 2026, 15:20 UTC
   investigating
   Athos Platform Indexing is experiencing some technical difficulties - Team is working on this, we will keep you posted on the latest status on this. Searchspring platform is fully operational and no impact there.
2. Oct 8, 2026, 15:20 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 8, 2026, 16:04 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Oct 8, 2026, 16:15 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Oct 8, 2026, 16:23 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Oct 8, 2026, 16:24 UTC
   resolved
   This incident has been resolved.

Updates as published by Athos Commerce (original).