Minor incident

Athos Commerce: Intermittent errors on search and category pages

Affected: Search

Current status of Athos Commerce: Operational — live Athos Commerce status

Timeline

1. Oct 25, 2026, 23:15 UTC
   identified
   Some search, category, and autocomplete requests are failing on some sites. We've found the cause and are working on a fix, and we'll post an update here when there's news.
2. Oct 25, 2026, 23:20 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Oct 25, 2026, 23:22 UTC
   monitoring
   We've applied a fix and error rates are back to normal. We're monitoring.
4. Oct 25, 2026, 23:47 UTC
   resolved
   This incident is resolved. Search, category, and autocomplete requests are working normally again.

Updates as published by Athos Commerce (original).