Critical incident

AnyDesk: Outage - my.anydesk II

Affected: Customer Portal

Current status of AnyDesk: Operational — live AnyDesk status

Timeline

1. Jul 13, 2026, 08:28 UTC
   investigating
   We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
2. Jul 13, 2026, 08:42 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jul 13, 2026, 09:19 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jul 13, 2026, 11:49 UTC
   resolved
   This incident has been resolved.

Updates as published by AnyDesk (original).