Minor incident
Airwallex: Third-party outage causing PIX payment failures
Oct 16, 2026, 03:07 UTC
started
11:51 UTC
resolved
8 h 44 min
duration
Affected: Payments, Payouts
Current status of Airwallex: Operational — live Airwallex status
Timeline
- Oct 16, 2026, 03:07 UTCinvestigatingAs of 16 October 2026 01:02 UTC, we have observed an issue affecting PIX payment processing. Some transactions may fail or experience delays.
- Oct 16, 2026, 11:51 UTCresolvedFrom 01:02 to 11:08 UTC on Oct 16, 2026, we observed (an) issue(s) external to Airwallex impacting PIX Payments and Payouts in all regions. The issue is resolved and all affected systems are restored to full functionality.
Updates as published by Airwallex (original).
Other services with incidents at the same time
- Mercado Pago 03:32 UTC · API Point Orders
- Gemini Exchange 03:31 UTC · Incorrect Index Prices on Perpetual Contracts
- Mercado Pago 03:11 UTC · ALL SITES - Delay in Webhook Payments notifications
- Mercado Pago 03:08 UTC · ALL SITES - Delay in IPN Payments notifications
- Socure 02:23 UTC · RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
More Airwallex incidents
- October 27, 2026 Partial outage on FX conversion-quote service
- October 26, 2026 Degraded performance in Sandbox simulation features
- October 9, 2026 Third-party outage causing Alipay, Wechat Pay, PayMe and PIX payment failures
- October 3, 2026 Third-party outage causing delays in processing some USD deposits
- August 15, 2026 Degraded performance in Payments via Mastercard
- July 15, 2026 Partial outage for card 3DS authentication