Critical incident

ActiveCampaign: Issue Affecting Segmented Campaigns in the EU Region

Affected: Campaigns

Current status of ActiveCampaign: Operational — live ActiveCampaign status

Timeline

1. Aug 5, 2026, 10:59 UTC
   investigating
   Investigating: Engineers are currently investigating an issue affecting Campaign Sending in the EU Data Center. Engineers will provide another update in 30 minutes as more information becomes available.
2. Aug 5, 2026, 10:59 UTC
   investigating
   We are continuing to investigate this issue.
3. Aug 5, 2026, 11:39 UTC
   investigating
   We are continuing to investigate this issue.
4. Aug 5, 2026, 13:12 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Aug 6, 2026, 11:40 UTC
   resolved
   This incident has been resolved.

Updates as published by ActiveCampaign (original).