Critical incident

ActiveCampaign: Customer accounts hosted in APAC region are unavailable.

Affected: API Availability, ARC & ARC Services, Automations, Campaigns, Conversations, CRM, Custom Objects, Custom Reports, E-Commerce, Integrations, Platform Availability, Web Personalization, Web-hooks

Current status of ActiveCampaign: Operational — live ActiveCampaign status

Timeline

1. Jul 10, 2026, 00:49 UTC
   identified
   Customer accounts hosted in APAC region are unavailable. Engineers have identified the issue and a fix is being implemented.
2. Jul 10, 2026, 01:45 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Jul 10, 2026, 02:01 UTC
   resolved
   This incident has been resolved.

Updates as published by ActiveCampaign (original).