Critical incident

Zwift: Activity Feed on Zwift.com showing "Oops! We hit a snag" message when viewing activity details

Affected: Activity Feed

Current status of Zwift: Operational — live Zwift status

Timeline

1. Apr 10, 2026, 16:52 UTC
   investigating
   We are currently investigating this issue.
2. Apr 10, 2026, 16:53 UTC
   investigating
   We are investigating an issue that is causing an "Oops! We hit a snag" message to appear when trying to view details of an activity.
3. Apr 10, 2026, 17:39 UTC
   monitoring
   A rollback has been implemented and we are monitoring the results. There may be some intermittent issues while the rollback progresses.
4. Apr 10, 2026, 19:28 UTC
   resolved
   This incident has been resolved.

Updates as published by Zwift (original).