No impact incident

Zoom: Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Affected: Zoom Contact Center

Current status of Zoom: Under maintenance — live Zoom status

Timeline

1. Oct 7, 2026, 03:30 UTC
   monitoring
   On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.
2. Oct 7, 2026, 03:42 UTC
   resolved
   This incident has been resolved and the affected services have been restored.

Updates as published by Zoom (original).