Minor incident

Zoom: Service Degradation Affecting ZoomMate

Affected: ZoomMate

Current status of Zoom: Under maintenance — live Zoom status

Timeline

1. Oct 5, 2026, 21:57 UTC
   investigating
   We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
2. Oct 5, 2026, 22:02 UTC
   identified
   We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
3. Oct 5, 2026, 22:04 UTC
   monitoring
   The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
4. Oct 5, 2026, 22:21 UTC
   resolved
   This incident has been resolved.

Updates as published by Zoom (original).